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Day of Arrival

Added: Mar 06, 2021
Category: Day of Arrival & Your Vacation

Aloha and we hope you are as excited as we are about your upcoming trip to the Beach Villas at Ko Olina. 

Now that you have your COVID - 19 test results uploaded to the safe travel website (Hawaii Safe Travel Mandatory Test Requirements) it's time to start thinking about the fun stuff. 

We will be personally meeting you upon your arrival and assisting you with your finalized check in at the front desk. Our resort services include curbside greeting and luggage assistance, assignment of your included parking space(s), escort to your villa with an orientation of the grounds and your villa including wifi info, appliances and ensuring your prearrival requests have been fulfilled. We can talk story about the area and answer questions you may have as you get to know your new home away from home.


Directions from Airport to the Beach Villas at Ko Olina

Checking In

Once you have arrived at the Honolulu Airport, you will most likely be taking a shuttle to the rental car company's location. When you have your hands on the wheel of your rental car and are ready to head toward Ko Olina from the Airport, please call/text our Guest Services Department at (619) 387-8859. Once we hear from you, we can coordinate your greeting so that someone is there to get you checked in and settled. PLEASE REMEMBER TO CONTACT US WHEN YOU ARE LEAVING THE AIRPORT SO YOU DO NOT HAVE TO WAIT AT THE PROPERTY WHEN YOU ARRIVE. 


Shuttle, Taxi and Local arrivals with your own vehicles

Much of the above is the same with the following notes. If you require transportation from the Airport to the Ko Olina Resort and the Beach Villas, you have a few options. There are several Taxi Company's, but for the best odds of securing a scheduled pickup, we've heard good things about Charlie's Taxi. (I've heard about $90 for 2 people but just ask for a quote)


There is a per trip shuttle service which can drop you off at the front desk of the Beach villas and pick you up at a scheduled time of departure. I've heard the per trip charge is currently under $25. SpeediShuttle 

Whichever way you go, please give us a call at the number above when you are enroute so we can be sure to arrange meeting with you for you personal check in and orientation to get your vacation started. 

If you have any issues or changes with your earlier flight information or have questions along the way, please feel free to check in on this number and we can assist you: (619) 387-8859. For time sensitive matters, please telephone vs text and/or give Michael Hege a call if you cannot get through to our Guest Services line: (808) 682-4444.




Pre-Arrival Delivery of Groceries:

We would also like to offer you the opportunity to schedule an Instacart delivery of groceries placed into your villa by our staff prior to your arrival. We've found that this is a great way to get your vacation off to a quick start and it's our way of saying 'Thank You'. If you would like to take advantage of this service,  you may set this up at The normal fees with Instacart will apply, but we will take care of it from the lobby to your villa. 

Just visit the website, select and pay for your items (choices include Costco and Safeway), and then schedule the delivery between 2pm & 4pm on your day of arrival.  We will meet the Instacart delivery person before you arrive and place the groceries in the villa. To make it as seamless as possible, please remember to do the following:


  1. Use zip code  96707, then select from any vendors you choose
  2. Use our Guest Serviced Department phone number (619) 387-8859  as the Instacart delivery contact and include the villa number to be delivered to
  3. Schedule the delivery between 2pm & 4pm on day of your arrival
  4. Send us an email titled (Party Last Name) - Instacart Delivery so we can be alert for the delivery call
    Send to: 


Mahalo and see you soon !

Beach Villa Realty 

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